A large proportion of our work is setting up new computers, repairing hardware failures, upgrading hardware and software, making computers, phones, tablets all talk to each other and extending wireless networks. This is interesting work that also brings great benefits to our clients. However, some of our work is picking up the pieces after a problem has occurred that could so easily have been avoided if the customer had been given a little more information of the issues. The aim of this article is to raise your awareness of some of the more common pitfalls and how they can be avoided.
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